Legal and compliance

This article covers how to report copyright infringement, how Freepik handles legal protection for content, and where to find legal documents and compliance information.

In this article

• Reporting copyright infringement
• Legal protection for stock content
• Terms of Service
• Privacy Policy and GDPR
• Cookie Policy
• Digital Services Act
• Transparency Reporting Centre
• Complaints channel
• Information security
• Legal contact

Reporting copyright infringement

Freepik takes copyright violations seriously. The unauthorized distribution of Freepik resources is not allowed and may result in criminal and civil penalties.

If you have found a website or seller that does not comply with Freepik's usage rules, or if you have found a file on Freepik that infringes on your copyright, you can report it through the support form. Include as much detail as possible: the URL of the infringing content, your ownership proof, and a description of the violation.

Freepik will investigate the report and take appropriate action, including removing content and contacting the user about the legal consequences.

Legal protection for stock content

Freepik provides legal protection for paid subscribers who use stock content in compliance with the Terms of Use. If a third party makes a claim against you for using Freepik stock content, you may be covered by Freepik's indemnification, subject to the following conditions:

• You used the content in accordance with the license terms and Terms of Use.
• Upon receiving any representation from a third party, you immediately stopped using the content in additional works.

The limits of indemnification depend on your subscription plan at the time the claim was made. The relevant date is when the third party first makes their representation, regardless of the method or the person who delivers it.

Terms of Service

Freepik's Terms of Use govern all usage of the platform, including stock content downloads, AI-generated content, and subscription services. The Terms cover licensing, prohibited uses, payment terms, account rules, and dispute resolution.

Full document: freepik.com/legal/terms-of-use

AI-generated content is subject to additional terms: the Terms and Conditions for AI Products, which cover output ownership, usage responsibilities, and content policy compliance.

Privacy Policy and GDPR

Freepik's Privacy Policy describes how personal data is collected, processed, stored, and protected. Freepik complies with the General Data Protection Regulation for users in the European Economic Area.

Your data rights under GDPR include the right to access, rectify, delete, and port your personal data, as well as the right to restrict or object to processing. To exercise these rights, contact Freepik through the support form or at the legal contact address below.

Full document: freepik.com/legal/privacy

Cookie Policy

Freepik uses cookies and similar technologies to improve the user experience, analyze usage, and deliver personalized content. You can manage your cookie preferences at any time from the cookie settings panel on the website.

Full document: freepik.com/legal/cookies

Digital Services Act

Freepik complies with the European Union's Digital Services Act, which sets rules for content moderation, transparency, and user safety on digital platforms. This includes providing mechanisms for users to report illegal content and maintaining transparency about content moderation practices.

Transparency Reporting Centre

As part of its compliance obligations, Freepik Company publishes transparency reports that detail content moderation activity, legal requests, and platform safety measures. These reports are publicly available through the Freepik Company Transparency Reporting Centre.

Complaints channel

Freepik maintains a complaints channel for anyone who has a labor or professional relationship with Freepik and is aware of any illicit activity. Reports can be submitted through the online system and may be anonymous.

When filing a report, include a clear description of the facts, the country where they occurred, the people involved, the time of the events, and any impact or repercussions. Attach relevant documents if possible. After submitting, you will receive an identifier and password to follow the status of your report.

Information security

Freepik Company holds ISO 27001 certification for its information security management system. The Information Security Policy establishes rules and measures to protect company information, ensuring confidentiality, integrity, and availability.

The policy applies to all employees, contractors, suppliers with access to company information, and third parties interacting with Freepik's data. If you detect any incident or vulnerability related to information security, report it through the established channels.

Legal contact

For legal inquiries, copyright claims, or data rights requests, you can reach Freepik through the support form or the contact information published on the Terms of Use page at freepik.com/legal/terms-of-use.